HubSpot Service Hub

Customer Support · Replaces Zendesk, Freshdesk

HubSpot Service Hub connects help desk ticketing directly to the HubSpot CRM so support agents see every deal, email, and call a customer has had with your company in one timeline. Customer feedback surveys, a self-service knowledge base, and AI conversation intelligence are all included. The obvious choice for teams already in the HubSpot ecosystem.

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hubspot.com/products/service

Who it replaces

Zendesk

✗Complex onboarding

✗High licensing cost

✗Rigid workflows

HubSpot Service Hub

✓Quick setup & onboarding

✓Transparent, modern pricing

✓Flexible & built for teams

Freshdesk

✗Complex onboarding

✗High licensing cost

✗Rigid workflows

HubSpot Service Hub

✓Quick setup & onboarding

✓Transparent, modern pricing

✓Flexible & built for teams

How does it compare?

See HubSpot Service Hub side by side with the tools it replaces.

Best For

Teams already using HubSpot CRM who want support integrated with sales data

Reviews

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